We want you to be fully satisfied with every item you purchase from rubinoshoes.com. If, for whatever reason, you are not satisfied with your purchase, we will accept returns for exchange or credit note (no refund) within 30 DAYS of the date of purchase, if the following conditions are met*:
- All items must be unworn.
- All Items must be in their original packaging.
- You must include the original sales receipt.
* Please note that the online return policy differs from the instore policy. No refund.
In case of manufacturing defect, Rubino agrees to exchange or repair the product at no extra cost within 90 days of the date of purchase. It is advisable to keep your original invoice.